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3-star hotel Check-in 14:00 · Check-out 10:30

The Chapter Hotels - Falcon Hotel

Relaxed budget rooms with free Wi-Fi and terrace at The Chapter Hotels - Falcon Hotel in London W2, near Paddington Station and Hyde Park. 3.6 rating from 217 reviews.

11 Norfolk Square, Tyburnia, London W2 1RU, United Kingdom View on map
7.2/10
Good Based on 223 recent guest reviews
Free Wi-Fi Smoke-free
What recent guests emphasize

Balanced comfort in a prime location

Guests appreciate the friendly staff and convenient location near Paddington Station, alongside honest expectations about the hotel's compact rooms and limited amenities.

Guests often praise

  • Friendly, helpful, and accommodating staff providing personal service.
  • Prime location close to Paddington Station, public transport, and local eateries.
  • Cleanliness and a homely, comfortable atmosphere in the rooms.
  • Convenience of luggage storage after checkout for continued exploration.
  • Easy access to nearby attractions like Hyde Park and multicultural restaurants.

Worth knowing

  • Rooms and bathrooms are small, reflecting the building’s older design.
  • No elevator/escalator, which may be challenging for guests with mobility issues.
  • No on-site breakfast, restaurant, or parking available.
  • Certain rooms have unusual layouts, such as a separate external toilet with limited ventilation.
  • Basic amenities only, with no fitness center, pool, or airport shuttle services.

Best for

  • Budget travelers seeking a simple, clean place near central transport.
  • Solo travelers or couples comfortable with compact accommodations.
  • Visitors planning to explore London’s cultural sites and parks.
  • Those prioritizing location and staff friendliness over luxury amenities.
  • Guests who value convenience for short stays or transit stops.
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About this property

Welcome to The Chapter Hotels - Falcon Hotel

The Chapter Hotels - Falcon Hotel offers simple, budget-friendly accommodation in a busy part of London near Paddington station. This smoke-free property features relaxed rooms with free Wi-Fi and a small terrace for guests to unwind. Breakfast is not provided on site, and there are no parking, restaurant, or fitness facilities available.

Rooms tend to be on the compact side, reflecting the building’s older structure, something noted by several guests alongside the practical, if modest, room amenities such as tea and coffee supplies. Some reviews highlight friendly and helpful staff, which adds a welcoming touch to the straightforward stay. However, the lack of elevators and small room sizes may not suit travelers with mobility concerns or those seeking more spacious accommodations.

Located at 11 Norfolk Square in the Tyburnia area, the hotel provides easy access to public transport and is close to attractions such as Hyde Park, the Natural History Museum, and the Victoria and Albert Museum. The surrounding neighborhood is multicultural with numerous dining options and the picturesque canal bridges adding local character. This setting suits visitors focused on sightseeing and exploring London’s central highlights.

While this hotel does not cater to guests looking for luxury or extensive on-site amenities, it offers good value for those prioritizing location and budget. Its proximity to major airports like Heathrow and Gatwick as well as other nearby hotels within walking distance makes it a convenient option for short stays and transit travelers.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Smoke-free

Not available at this property

Breakfast
Free parking
Pool
Pet-friendly
Restaurant
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

CH
Claudia Holl Apr 17, 2026
10

We stayed there for a few days and we really liked it. The staff is very friendly and helpful. It was also possible to store our luggage after we already checked out which was really convenient for us. I liked the room, it was just a bit small and there is no escalator. I personally do not mind it but if you are not able to go up a lot of stairs it probably isn’t for you. The location is great, very close to paddington station, a lot of pubs nearby, Hyde Park was just a few blocks away. I really enjoyed staying there.

KM
Kyndra Monterastelli Apr 08, 2026
10

My husband and I stayed here for 5 nights while on our vacation in October. We expected the slightly cramped accommodations so no issues there. The staff were all very sweet and we appreciated the coffee and tea in the rooms. We loved the location and proximity to the tube as well. We will happily stay here again if we pass through London!

JL
John Leonard Apr 03, 2026
10

I will be staying here again. Small hotel charm. Personal service. Friendly doesn't begin to explain the staff. Perhaps my best hotel guest experience. A well earned 5*

DN
Dan Negura Mar 19, 2026
10

The hotel was clean. Very well positioned to the center and sights. Good value for money. Customers must understand that being an old building, it was designed that way, with small rooms and bathrooms, and it is not possible to modify the structure of the building. Those who are dissatisfied have enough much more expensive options to choose from :) The staff is very nice and overall I had a positive experience in London!

NA
Norhan AYAD Feb 26, 2026
10

It was very good experience helpful staff Ahmed first one I met he helped me with the luggage And he was very nice Location perfect near to underground and buses Heat is also perfect , room ,water

JS
Joshua Smith Jan 27, 2026
8.0

Read the listing carefully! There is one room with a double bed that has an external toilet which is located in a tiny closet (with insufficient ventilation) on the first stair landing half a flight from the room. While not a deal breaker, it is inconvenient. That room is also quite small with the smallest shower imaginable. There are no outlets close to the bed. No refrigeration or microwave. Hot water kettle in the room with instant coffee and tea are the only amenities. Shampoo and body wash in the shower, no bar soap. On the plus side, the hotel is a 5 min walk from Paddington station which is a transit hub to most of the tube lines. And if you need to do laundry, it's a 9 min walk to Lancaster laundry where you can have breakfast while you do your wash.

LL
Lauren Lang Jan 06, 2026
10

I really enjoyed my stay here. The rooms are homely and the bed was comfortable. View was great of the park across the road. The bathroom is small but no issue at all. Toilet is in a separate room but not far at all. Toilet is in a small room,but again no issue. Great place for solo female travel in my opinion. Felt very safe. Staff was super nice and helpful. Location is great! Tubes and buses just down the street. The restaurants and shops nearby are great. This place is located in a very good location l. Would stay again.

SJ
Sally Jaeger Dec 29, 2025
8.0

Chose the Falcon Hotel due to the location and proximity to everything, had 2 nights there, the room had all the amenities that I expected and was very clean and presentable. Staff were very helpful and professional and happy to please. An added bonus was being able to leave my luggage there on check out day, so I could explore more before departing London. Would definitely stay there again if ever in London and will definitely recommend.

Location & neighborhood

Where you'll find The Chapter Hotels - Falcon Hotel

London, United Kingdom

Busy area with Paddington train station, multicultural restaurants & colourful canal bridges.

  • St Pancras International 1 hr Walk
  • Bond Street 28 min Walk
  • Tottenham Court Road 48 min Walk
  • Heathrow Airport 44 min Car · 34 min Transit
  • London Gatwick Airport 1 hr 22 Car · 1 hr 19 Transit
  • London Stansted Airport 1 hr 20 Car · 1 hr 33 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in London. Distances are rough real-world times, not straight-line.

Hyde Park 141,067 reviews

Hyde Park

London, United Kingdom

4.7 · Park
Natural History Museum 34,885 reviews

Natural History Museum

Cromwell Rd, South Kensington, London SW7 5BD, United Kingdom

4.6 · Natural History Museum
Victoria and Albert Museum 66,752 reviews

Victoria and Albert Museum

Cromwell Rd, London SW7 2RL, United Kingdom

4.8 · Art Museum
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